Organization: SpiceJet
All India Number(s):
- 0124-498 3410 (For Reservations, 24*7)
- 0124-710 1600 (For Customer Support, 24*7)
- 60000 00006 (For WhatsApp Support)
Website:
IVRS Menu: 0124-498 3410 / 0124-710 1600
After Selecting your preferred language
- Press 1: To Make A Flight Booking
- Press 2: If You Wish To Change Or Cancel Your Booking
- Press 3: For Flight Status
- Press 4: If Your Flight Has Been Rescheduled Or Cancelled By SpiceJet
- Press 1: If Your Flight Delayed Is Less Than 2 Hour
- Press 2: If Your Flight Is Delayed By 2 Hours Or More, Or If Your Flight Is Cancelled
- Press 3: If Your Flight Is Postpone By Less Than 1 Hour
- Press 4: If Your Flight Is Postpone By 1 Hour Or More
- Press 5: For Baggage Related Information
- Press 1: For Baggage Related Query For Your Upcoming Travel
- Press 2: For Lost Baggage Complaints
- Press 6: For Payment Or Refund Related Query
- Press 1: To Enquire About The Refund For Your Cancelled Booking
- Press 2: For Other Payment Related Issue
- Press 7: For Any Other Assistance
- Press 1: For Wheelchair Or Special Assistance
- Prees 2: For Webchecking Related Information
- Press 3: To Book Hotmeals, seats or Excess Baggage For Your Existing Booking
- Press 4: For Travel Ticket Related Information
- custrelations@spicejet.com (For Feedback / Suggestions / Complaints)
Install App
Important Links
Cancellation / Refund
- For any query/complaint related to Cancellation / Refund, then you can contact to the customer support number given above.
- You can cancel or modify your booking within 24 hour Look in period in which passengers can amend or cancel their ticket without any additional charges.
- The 24 hour Look in option is not available for flights departing within 7 days of the booking date.
- Your refund will be processed within 7 working days.
List of Airports Domestic / International
For Query/Complaint
Level 1:
- For any query/complaint, then you can mail at custrelations@spicejet.com
Level 2:
- If your query is still not resolved, then you can contact to the Nodal Officer and Appellate Authority at the details given below:
Contact: 0124-3913939 (Mon-Fri, 9am-6pm)
Email: nodalofficer@spicejet.com , appellateauthority@spicejet.com
Other Contact Details
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | Cargo | 9999570570 Email: CargoCare@spicejet.com |
| 2 | Spice Club | 0124-5080010, 9811795555 |
| For Charter Flights, you can also fill this Charter Booking Form | ||
International Offices
Table Search:
| Sr No. | Location | Contact No. | Address | |
|---|---|---|---|---|
| 1 | SpiceJet City Office Hong Kong, China | (852) 3705 6324 | customersupport.hkg@spicejet.com | Megacap S.A. Limited, 9,F, Chung Nam Building, 1 Lockhart Road, Wan Chai |
| 2 | SpiceJet City Office in Jeddah, Saudi Arabia | 012 2615505, 012 2367007, 012 2343408 | Sales.ksa@spicejet.com | Al hind Travel and Tourism Company, Spicejet Alhind office, Opposite Lulu hyper market, Al-Madinah Al-Munawarah Rd, Al Sharafeyah, Jeddah 23216 Saudi Arabia |
| 3 | SpiceJet City Office in Riyadh, Saudi Arabia | +966 11 236 6232 | sgres.ruh@alhindonline.com | SpiceJet office, Building No: 2923, Jarir Street, Al Malaz, Riyadh 12836, Saudi Arabia |
| 4 | SpiceJet Jeddah Office | +966 12 261 5505 , +966 12 3434 308 | Saif.sg@alhindonline.com | Opposite Lulu Hyper Market, Building No: 6673, Al-Madinah Al-Munawarah Rd, Al Sharafeyah, Jeddah 23216 Saudi Arabia |
| 5 | SpiceJet City Office in Kuwait | +965 22072700 , +965 69334929 , +965 67363675, +965 69000640 | – | SpiceJet G.S.A Al Rashed International Travel Co., Office No. 603 – Block B, Souk Al Kabir Building, Fahad Al Salem Street |
| 6 | SpiceJet City Office Australia,New Zealand | +61 2 8248 0058 | spicejet@aviationgsaservices.com.au | Aviation GSA Services, Head Office: Level 4, 95 Pitt St. Sydney, NSW 2000 Australia |
| 7 | Benzy Holidays & Travel LLC. | +974 4418 6111, +974 4418 6222 , +974 77873474 | Spicejetdoha@benzyholidays.com | Benzy Holidays & Travel LLC., No-04 Hiteen Street, Al Muntazah, P O Box 18698 |
| 8 | SpiceJet City Office Almaty, Kazakhstan | +7 727 272 33 10 | centralasia-helpdesk@apg-ga.com | APG Central Asia LLC, Tole bi str 69, Office 29 |
| 9 | SpiceJet City Office in Nepal | +977-9820115255 , +977-9820115257 | Sales@hgts.com.np | Himalyan Global Travel Services Pvt Ltd., Fourth Floor Bhim Plaza, Narayanchaur,Naxal ward No 1 |
| 10 | SpiceJet City office in Cyprus | +357 22 765 975 Fax No.: + 357 22 767 670 | – | Orthodoxou Aviation Ltd, 4B Menandrou Street, Gala Tower, Shop NBR 1, 1066 |
| 11 | SpiceJet City Office in Myanmar | +95-1-378 235 , +95-1-378-236 , +95-9-8627747 , +95-9-73175943 | reservation.apexinternational@gmail.com , spicejetrangoon@gmail.com | Apex International Company Limited, No.67, Sule Pagoda Road, Near Center Point Tower, Kyauktada Township |
| 12 | SpiceJet City Office in Vietnam | +84-388666510 | info@flyone.com.vn | Flyone Aviation Solutions Joint Stock Company, 157 Dao Duy Anh Street, Ward 9, Phu Nhuan District |
| 13 | SpiceJet City Office in Singapore | +65-62262169 , +65-62277911 Fax No.: +65-62218810 | martin@aviationservices.com.sg | GSA – Aviation Services (GSA) Pte Ltd, 400 Orchard Road, #24-08 Orchard Towers |
| 14 | SpiceJet City Office in Bangkok | +66 (0) 2308 2680, Ext.6 | – | City Office Bangkok, Air People International Co., Ltd. 14th Floor, Charn Issara Tower 2, 2922,215 New Petchburi Road , Bangkapi, Huay Kwang, Bangkok 10310 |
| 15 | SpiceJet City Office in Sri Lanka | +94 4790300 Fax No.: +94 4732464 | salessupport.cmb@spicejet.com , customersupport.cmb@spicejet.com | Jetwing Travels Pvt Ltd Jetwing House 1 46,26 Navam Mawatha, Colombo 02, Sri Lanka |
| 16 | SpiceJet City Office in Dhaka | +88 02 9891289, +88 02 9890624, +88 01844027481 | salessupport.dac@spicejet.com | SKYJET Aviation Ltd. Taj Cassilina (1st floor), 25 Gulshan Avenue, Dhaka 1212, Bangladesh |
| 17 | SpiceJet City Office in Dubai | +9714-3210149 | customersupport.dxb@spicejet.com | City Office Dubai ( Gsa: Alhind Tours & Travels Llc ) Near Bur Juman Metro Station, Exit 04, Bahwan Centre, Al Hamriya, Khalid Bin Al Waleed Road, Bur Dubai. |
| 18 | SpiceJet City Office in Male | +960-3323069 Fax No.: +960-3322380 | salessupport.mle@spicejet.com , customersupport.mle@spicejet.com | Speed Services Pte Ltd HO-3rd floor, STO Aifaanu Building, Marin Drive Male’ Republic of Maldives |
| 19 | SpiceJet City Office in Muscat | +968 2413 1515 Fax No.: +968 2479 58 58 | – | Akbar Travels of India & Partners LLC Shop: 3B, Building no R6 Raymond Building, Ruwi High Street, Ruwi-Muscat- Sultanate of Oman |
| 20 | SpiceJet City Office in Kabul | +93-795-484848, +93-795-494949 | salessupport.kbl@spicejet.com , customersupport.kbl@spicejet.com | Jet Travel Services House No 713, Street No 10, Wazir Akbar Khan Main Road, Kabul, Afghanistan. |
| For More Details | ||||
Corporate / Registered Office
SpiceJet Ltd,
319, Udyog Vihar,
Phase IV, Gurgaon,
Haryana – 122016
Contact No.: 0124-3913939
Fax No.: 0124-3913844