Toll free Number(s):
- 1800 120 1740 (For Customer Support)
Website:
IVRS Menu: 1800 120 1740
- Press 1: For new query or complaint.
- Press 1: For financial transaction related query
- Press 2: For non financial query related to BHIM App
- Press 2: If you have a complaint or reference number provided through SMS
- bhim@npci.org.in (For Customer Queries)
Install App
Important Links
Steps to use *99#
Dial *99# (To register for BHIM)
- Step 1: Dial *99# in your mobile phone and press the call button.
- Step 2 : Select your preferred language
- English
- Hindi
- Other
- Step 3: Welcome to BHIM *99# Enter your Bank’s name or First 4 letters of your bank IFSC Code.
- Step 4: Select your Bank Account
- Step 5: Enter (Last 6 digits of debit card) (Expiry Date MMYY)seperated by single space.
- Step 6: Enter your new 6 digit UPI PIN
- Step 7: Please re-enter your 6digit UPI PIN to confirm
- Step 8: Your UPI PIN is set. To checked balance for your Account ………… enter your UPI PIN
For Grievance Redressal
- If you have any query/complaint, then firstly you have to call 18001201740 or Dial *99# or email at bhim@npci.org.in
- If your query is related to UPI payment Dispute Redressal, then you can lodge your complaint online through
National Payment Corporation of India (NPCI)
Offices Address
| Sr. No. | Office | Contact No. | Address |
|---|---|---|---|
| 1 | Registered Office | 022-40009100, Fax: 022-40009101 | NPCI BHIM Services Limited 1001A, B Wing, The Capital, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra – 400051 |
| 2 | Corporate Office | 022-40508500 | NPCI BHIM Services Limited Unit no. 501, 5th Floor, Raheja Titanium, Western Express Highway, Goregaon East, Mumbai, Maharashtra – 400063 |